Contact

Request product samples or start a medical-affairs conversation.

The old homepage form worked, but it was buried deep in a long scroll. This page gives requests their own surface, with clearer contact options and a more direct path for wound centers, podiatry teams, and surgical practices.

Sales

[email protected]

Use sales for product interest, sample requests, and evaluation conversations.

Medical affairs

[email protected]

Use medical affairs for evidence requests, product questions, and clinically grounded support.

Response path

What to include

  • Your facility or practice name.
  • The product you are evaluating.
  • Wound types, monthly volume, or timing needs when relevant.

Best for

Typical requests

  • Trial units or product samples.
  • Evidence packets for internal review.
  • Support materials for onboarding or case-fit conversations.

Request samples

Request product samples

For wound centers

Request trial units, evidence packets, and workflow support.

Use the form when your team needs a tighter evaluation path that combines product review with practical next steps.

For surgery teams

Ask about procedure-fit recommendations and specialty applications.

Use medical affairs when the clinical conversation is more nuanced than a general product inquiry.

What to Expect After Submitting Your Request

Upon submission, a member of our clinical support team will contact you within one business day. For sample requests, we typically ship within 48 hours with complete product inserts, application guides, and reimbursement coding references. For consultation requests, we will schedule a call at your convenience to discuss your wound care program, patient population, and formulary requirements.

All inquiries are handled in compliance with HIPAA guidelines. Please do not include protected health information (PHI) in your message. For urgent clinical questions, our medical science liaison team is available during business hours (EST) to discuss product-specific clinical scenarios.